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FREQUENTLY ASKED QUESTIONS

Q&A

Welcome to the FAQ page of MAID2CLEAN MICHIGAN LLC! We understand that you may have questions about our house cleaning services, and we're here to provide you with all the answers you need. Below, you'll find a list of frequently asked questions and detailed responses to help you make an informed decision.

How do I book a house cleaning service with MAID2CLEAN MICHIGAN LLC?

Form Submission:

   - Visit our website and navigate to the 'Quote' page.

   - Fill out the online form with your contact information, including name, phone number, and email address.

   - Provide details about your house, such as the number of rooms, bathrooms, and any specific cleaning requirements. Include any additional comments or instructions in this section.

   - Submit the form and wait for a confirmation email or phone call from our team.

Phone Call:

   - Dial our phone number, which is displayed prominently on our website.

   - Our friendly customer service representative will answer your call and assist you in booking the house cleaning service.

   - Provide your contact information, including name, phone number, and email address.

   - Discuss the details of your house, such as the number of rooms, bathrooms, and any specific cleaning requirements.

   - Specify the desired date and time for the cleaning service.

   - Mention any additional comments or instructions.

   - Our representative will confirm the booking and provide you with any necessary information or instructions.

 

Whichever method you choose, our team will strive to provide you with a seamless and convenient booking experience for your house cleaning service.

What types of house cleaning services do you offer?
We offer a wide range of house cleaning services to meet your specific needs. Our services include general cleaning, deep cleaning, move-in/move-out cleaning, organizing, and more. Whether you need a one-time cleaning or regular maintenance, we've got you covered.

Are your cleaners insured and background-checked?
Yes, all our cleaners are thoroughly vetted, insured, and background-checked. We understand the importance of trust and safety, which is why we take these measures to ensure that our clients feel comfortable and secure with our team in their homes.

What cleaning products do you use?

At our cleaning service, we understand the importance of using high-quality cleaning products to ensure the best results and maintain a clean and healthy environment in your home. We take pride in using top-of-the-line cleaning products that are effective, safe, and environmentally friendly. Here are some of the cleaning products we use:

 

1. All-Purpose Cleaners: We utilize premium all-purpose cleaners that are capable of tackling a wide range of surfaces and stains. These cleaners are formulated to remove dirt, grime, and grease without leaving any residue behind.

 

2. Disinfectants: We use hospital-grade disinfectants that are proven to eliminate bacteria, viruses, and other harmful pathogens. These disinfectants provide a thorough and deep clean, ensuring a sanitized and germ-free environment in your home.

 

3. Glass and Window Cleaners: For crystal-clear windows and mirrors, we use high-quality glass and window cleaners that are streak-free and leave a sparkling shine. These cleaners effectively remove dirt, fingerprints, and smudges, leaving your glass surfaces looking pristine.

 

4. Floor Cleaners: We employ professional-grade floor cleaners that are specifically designed for different types of flooring, including hardwood, tile, laminate, and carpet. These cleaners effectively remove dirt, stains, and spills, enhancing the appearance and longevity of your floors.

 

5. Eco-Friendly Options: We also offer eco-friendly cleaning products for clients who prefer environmentally conscious options. These products are non-toxic, biodegradable, and safe for both your family and the environment.

 

By using these top-of-the-line cleaning products, we ensure that your home is not only clean but also free from harmful chemicals and toxins. We prioritize the health and well-being of our clients while delivering exceptional cleaning results.

Do I need to provide cleaning supplies and equipment?
No, our team comes fully equipped with all the necessary cleaning supplies and equipment. You don't have to worry about a thing - just sit back and let us do the work.

Can I request specific cleaning tasks?
Absolutely! We understand that every home is unique, and we're happy to accommodate any specific cleaning requests you may have. Simply let us know your preferences during the booking process, and we'll tailor our services to meet your needs.

How long will the cleaning service take?
The duration of the cleaning service depends on the size of your home, the level of cleaning required, and any additional services requested. We strive to complete the job efficiently without compromising on quality.

What if I need to reschedule or cancel my appointment?
We understand that plans can change, and we're flexible with rescheduling appointments. If you need to make any changes, please notify us as soon as possible so we can accommodate your request. For cancellations, we kindly ask for at least 48 hours' notice.

What safety measures do you have in place amidst COVID-19?
The health and safety of our clients and team members are our top priority. We strictly adhere to all guidelines and protocols to ensure a safe cleaning experience. Upon request, our team wears masks, gloves, and follows proper sanitation practices during cleaning service.

How can I provide feedback or share my experience?
We value your feedback and strive to continuously improve our services. You can provide feedback by reaching out to our office staff via phone or email. We also appreciate reviews on our website or social media platforms. You can leave us a google review by clicking here.

We hope these FAQs have addressed your concerns. If you have any additional questions or need further clarification, please don't hesitate to reach out to us. We're here to assist you and provide you with the best house cleaning experience possible.

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